Hours of Operation

Monday to Friday 9am to 5pm Eastern Time

Saturday & Sunday OFFICE IS CLOSED but orders are still accepted online and they are processed Monday morning.

It is preferred that you email us, as we will respond to your emails within 24 hours (in most cases much sooner).

For the time being, please DO NOT USE Gmail accounts to contact us.  While we can receive them, Google is not allowing us to respond or send emails to them.  Google is currently blocking them.  We do have our IT department looking into the issue and we will update here when things are back to normal.  Sorry for this inconvenience.

Please send any questions/queries to info@musictime.ca

If you cannot place your order online and want to email it directly to us, please send it to orders@musictime.ca

Return Mailing Address - Only authorized returns are accepted.

MusicTime.ca Warehouse
1736 Orangebrook Court
Unit #32
Pickering, Ontario
L1W 3G8

THIS LOCATION IS NOT A RETAIL STORE OR OPEN TO THE PUBLIC, AS IT IS A FULFILLMENT WAREHOUSE.  WE DO NOT PROCESS SALES OR ALLOW PICK UPS HERE.  ALL ORDERS MUST BE PLACED ONLINE AND ARE SHIPPED TO YOU, ABSOLUTELY NO EXCEPTIONS.